CONTACT US

OUR ADDRESS

Address:7 Gayle Ct, Valley Center, KS 67147,USA

ONTACT INFO

Phone: +1 (252) 248 3541

Email: support@brandstek.com

BUSINESS HOURS

Monday – Friday
09:00 am – 05:00 pm

Send us an email

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    Our handcrafted products, including t-shirts, and sweaters, typically require a processing time of 3-4 business days. Depending on the specific item, a few additional days may be necessary. However, most orders are shipped within 3 business days.

    Import fees, duties, and taxes are the responsibility of the recipient and vary based on the destination country, order value, size, and weight of the items.

    Yes, you will receive an email with a tracking number once your order has been shipped. Please note that it may take up to 5 days to receive this email. If you haven’t received it by then, please reach out to us at support@brandstek.com.

    Tracking numbers can take 1-3 days to become active in the carrier’s system. If your tracking number is still inactive after 4 business days, please contact us for assistance.

    If you haven’t received a shipment confirmation email, please check your spam folder. If it’s not there, contact us with your order details, and we will assist you.

    Yes, we do ship to APO/FPO/DPO addresses and PO Boxes. Please note that delivery times may be longer for these addresses.